 Clubware 2.0 Overview |
With Clubware 2.0 you can offer superior customer service and have the ability to handle thousands of members. Clubware Facility Management software helps manage members, photo ID, accounts, concession cards, fitness programs, classes, bookings, member arrivals and much more. Reports can be produced on visits, retention, membership and financial status, helping ensure greater membership retention and club profitability. Set up unlimited membership types. Use memberships as templates when adding new member accounts to reduce data entry. Create off peak memberships and memberships with time restrictions. Create and design your own membership and concession cards. Include your club logo, members barcode and photo as well as any other information you require about your club or your member. Numerous reusable templates are configurable for the re-entry of commonly occurring data to ensure facility staff time is spent with clients and not on data entry. Define, customise and reuse templates for all of the most repetitive processes in Clubware 2.0. Clubware synchronisation allows clubs with multiple sites to share member history including account and visit activity as well as synchronisation with selected billing companies. Clubware is available as a lease option that includes support and upgrades affording you a low total cost of ownership. Whether a standalone facility or a multiple franchise organisation operating over a WAN Clubware 2.0 delivers more for less. |
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#1. A comprehensive set of management tools with an intuitive, professional interface.
Increase Member Retention
Easily identify members whose contracts have expired or who have memberships on hold. Track members arrivals through the arrivals screen. Use membership cards and concession cards to log member visits. Configure alerts to control member access and identify overdue members. Track member activity, when members received their last correspondence, when they last had a fitness test, or any other activities. Customise activity views to suit the way you work.
View Member Information
Clubware offers a centralised, customisable view of member history and status. Record a members address and phone numbers, store photos for secure identification, create accounts and invoices and log payments all using an intuitive interface. View and manage members, membership accounts, contact information, visits, photo ID, concession cards, loyalty points, correspondence, membership cards, suspensions and payment history.
Custom Reporting
Comprehensive and fully customisable reports let you understand member visit and usage information. Report data can be easily filtered to let you see only the information you require. Print and export comprehensive reports based on user defined filter criteria. An easy to use report viewer allows you to see the format of the reports you require. Design, save and reuse your own custom reports.
Correspondence and mail merge
Stay on the pulse by contacting members via email or letter using Clubware 2.0’s built-in powerful mail merge tools. Design and edit your own correspondence with the built in letter and email designers. Add your club logo, club information and any member and account information. Merge letters to members based on user defined filters.
Secure
Clubware 2.0’s comprehensive security setup enables you to control precisely the areas of Clubware accessible to the users making Clubware 2.0 both easy to use and very secure. Store staff and user information. Set system access and security levels so users only see information they require to do their job.
